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Grounding

Connecting AI responses to authoritative sources or real-world data to reduce hallucinations and improve accuracy.


From the archive. This restored glossary entry is educational, not a current vendor comparison. Product names, models, capabilities, pricing, and availability may have changed; verify operational details with primary sources.

Why Grounding Matters

Ungrounded AI makes things up. It generates plausible text without checking facts. Grounding forces the AI to reference actual information.

Ungrounded: "The company was founded in 2018." (might be wrong)

Grounded: "According to their website, the company was founded in 2019." (verifiable)

Grounding Methods

Document retrieval (RAG): Give the AI relevant documents to reference.

Web search: Let the AI search and cite web sources.

Database queries: Connect to authoritative data sources.

API access: Call services that provide verified information.

Benefits of Grounding

  • Fewer hallucinations
  • Verifiable claims with sources
  • More current information
  • Domain-specific accuracy

Limitations

Grounding helps but doesn't eliminate errors:

  • Retrieved sources might be wrong
  • AI might misinterpret sources
  • Sources might be outdated
  • AI might ignore grounding for some responses

Evaluating Grounded AI

When reviewing AI tools that claim grounding:

  • Does it actually cite sources?
  • Can you verify the citations?
  • How current are the sources?
  • What happens when sources conflict?

Good grounding is transparent. You should see where information comes from.

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